Distinguished Engineer • May, 2019 — Present

Serve as a mentor to engineers, advisor to leadership, and champion the company both internally and externally


Sr. DevOps Engineer, Team Lead - Collaboration • Jun, 2014 — Present

Lead engineering of many large projects such as

  • Unified Communications
  • Workflow Automation
  • Public and Hybrid Cloud Applications
  • Contact Center, Bots and NLP
  • IoT
Manage Corporate Gitlab and Vmware Lab servers

Infranet Technologies

Sr. Network Engineer • May, 2011 — Jun, 2014

Designed, Sold, Delivered and Supported Cisco UC, Security, Wireless, LAN/WAN and Compute including VMware and Microsoft


Systems Administrator • Jun, 2006 — May, 2011

Administered LAMP servers with cPanel, Meraki and Broadsoft platforms, DaaS, and Microsoft Server


University of Massachusetts

Bachelor of Science, MIS • 2010

  • 3.5 GPA
  • Computer Networks
  • Unix Administration

University of North Carolina at Wilmington

Computer Science • 2001-2006

  • Object Oriented Programming (Java)
  • Data Structures
  • Computer Animation



Development • 2021

Nortel to Cisco UC migration automation using data correlations and ServiceNow workflows into custom Cisco AXL application


Development • 2021

Created bulk event creation app for Webex and Zoom with integration to Box, O365 and Brightspace

State Government

Development / Collaboration • 2020

Created court room live streaming solution using AWS and integration to customers public website


Collaboration • 2019 — Present

Create application to migrate large number of recurring webex meetings between orgs using Cisco Webex and Microsoft Graph APIs

Public Safety

Networking / IoT • 2019 — Present

Staging of large quantity of cloud managed Cradlepoint routers using python and rest apis including routing, vpn tunneling, nat rules, firewall and policies for private LTE network

State Government

Mobility • 2019

Built progressive web app with BLE tracking for court system visitors, jurors, and state employees with Amazon SNS subscriptions. Future effort for mapwize integration.

Law firm

Collaboration • 2019

Helped identify and automate workflows, fetch attorney-secretary relationships defined with active directory attributes and grant alternate host and scheduling rights in meetings software (Cisco Webex) conditionally enable features as soon as end user completes training in learning management system

Large Government

Contact Center, NLP, Bots • 2018-2019

Lead migration of on-premise contact center to cloud including Amazon Connect, Lex, Lambda, and Service Now. Automated workflows and piped statistics into an ELK stack for KPI

Law firm

Unified Communications • 2017-2018

As a part of a VoIP migration, I worked with the customer to identify common workloads and created a natural language bot that leverages the Cisco AXL and SXML apis to field these requests. Added user portal that extends native portal with additional features, such as call blocking

Large Hospital System

Unified Communications • 2016-2017

Automated phone upgrade including discovery using netmiko to pull cdp data, reporting using realtime information service api and beautifulsoup web scraping, migration using netmiko to swap vlan, axl to configure phone in new cluster and cti (if required) to reset network and security settings

State Judicial

Unified Communications • 2015

Upgraded 100 Call Manager Express sites including IOS and phones. Created application to convert configuration from SCCP to SIP using RegEx and


Cisco DevNet Create Presenter, 2021

Webex Compliance data as a source for AI/ML Applications

Cisco DevNet Create Presenter, 2020

Webex Admin APIs, Automate your job as an admin.

Cisco Live Panel, 2018

DEVNET-1895, How Do I Grow My Career? Career Growth through Pivots and Teamwork (with Susie Wee)

Cisco Live Innovation Showcase, 2018

Created an energy saving dashboard using DNA Center and location based analytics (Cisco funded)

DevNet Create Presenter, 2020

Webex Admin APIs

DevNet Create Workshop, 2019

How to teach an old prog new tricks - ChatOps for the Enterprise

DevNet Create Presenter, 2019

Contact Center AI for More Efficient Governments

Presidio Exchange, 2016-2019

DevOps planning committee, teach a top rated "UC Automation" class every year

Presidio Exchange Panel, 2019

Hybrid Engineering, what does the next generation network engineer look like?

DevNet Expert Certifications

Worked closely with Cisco Certification Product Manager to build blueprint for new Lab Exam


Authored questions for Cisco Certified DevNet Specialist - Webex


Authored questions for Cisco Certified DevNet Specialist - Collaboration Automation and Programmability

ciscoaxl (PyPi)

Python SDK for Cisco Unified Communications Manager Administrative XML

ciscoris (PyPi)

Python SDK for Cisco Unified Communications Manager Real-Time Information Service

py-cisco-remote (PyPi)

Computer Telephony Integration Library with both Interactive and Macro mode

phonescrape (PyPi)

Creates structured data from Cisco IP Phones web interface


Software Engineering

Well versed in high level scripting languages such as Python and Node.js and interfacing with APIs


SQL, Mongo and DynamoDB environments, best practices, and query languages


Familiar with pipelines for pushing, testing and deploying code in numerous environments


Infrastructure as Code templates, both terraform and cloudformation

Unified Communications

Expert in Cisco UC programmability, Zoom APIs, and Microsoft Graph API

Contact Center

Expert in Finesse gadgets, Amazon Connect, Bots using Dialogflow/Lex


Rancher and K8s, Amazon ECS/EKS


AWS Lambda, Dynamo and API Gateway stack


Excellent at creating beautiful hardware and software diagrams to communicate solutions

Project Management

Advocate of Kanban boards, and contributor to Wekan project


Public speaking, mentoring, and encouraging a community of growth and sharing knowledge


Engineer of the Year

Presidio • 2019

Awarded to the Engineer considered most valuable to the business

Devnet Creator

Cisco • 2018

Awarded to 5 notable innovators each year who contribute to the Cisco Developer community, learn new skills and enable their organizations to scale out.

Culture Award

Presidio • 2017

Integrity - Forward Thinking - Execution Excellence - Teamwork

Presidio Exchange Hackathon winner

Cisco • 2019

Created an application that allows Meraki firewalls to subscribe to L3 and L7 dynamic blacklists from sources such as SANS, Cymru, Spamhaus and Dshield

Presidio Innovations (Sharktank) winner

Presidio • 2018

UC Chat Ops for the enterprise

Presidio Innovations (Sharktank) winner

Presidio • 2017

Test Plan automation platform

Hackathon Orlando winner

Redhat • 2016

Created Smartphone app for Non Emergency Medical Transportation



AWS Certified Developer • 2018

Certified on AWS DevOps


CCDP, CCNP R&S + Collaboration, CMNA, DevNet Professional • 2010

Professional Certifications on Cisco Design, Networking and Collaboration




Security+ •

US Govt

Active TS Clearance • 2018

Outside Interests

  • Boating / Small engine repair
  • IoT DiY and Smart Home
  • Automation
  • Play guitar and sing